Privacy Policy

Introduction to Our Privacy Practices

This Privacy Policy describes how lytherionaqo ("we," "us," or "our") collects, uses, shares, and protects your personal information when you use our financial planning services or visit our website at lytherionaqo.com.

We are committed to protecting your privacy and ensuring transparency about how we handle your personal information in compliance with Australian Privacy Principles and international privacy regulations.

Information We Collect

We collect various types of information to provide and improve our financial planning services:

• Contact information including name, email address, phone number, and postal address
• Financial information relevant to planning services, including income, expenses, assets, and financial goals
• Communication preferences and interaction history with our services
• Website usage data, including IP address, browser information, and pages visited

How We Use Your Information

We use your personal information for legitimate business purposes related to our financial planning services:

• Providing personalised financial planning consultations and ongoing support
• Communicating with you about your services, appointments, and account updates
• Improving our services and developing new features based on user feedback
• Complying with legal obligations and protecting our legitimate business interests

Legal Basis for Processing

We process your personal information based on the following legal grounds:

Primary Legal Basis: We process your data on the basis of consent and legitimate interest

How We Share Your Information

We may share your personal information in the following limited circumstances:

• With service providers who help us deliver our services, under strict confidentiality agreements
• When required by law or to comply with legal processes and regulatory requirements
• To protect our rights, property, or safety, or that of our users or the public

Data Security Measures

We implement appropriate technical and organisational security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular security assessments.

Your Privacy Rights

You have several rights regarding your personal information, including:

• The right to access and receive a copy of your personal information
• The right to request correction of inaccurate or incomplete personal information
• The right to request deletion of your personal information in certain circumstances
• The right to receive your personal information in a portable format
• The right to object to processing based on legitimate interests

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your website experience and analyse usage patterns.

For detailed information about our cookie practices, please see our Cookie Policy Cookie Policy

Data Retention Periods

We retain your personal information only for as long as necessary to provide our services, comply with legal obligations, and resolve disputes. Specific retention periods vary based on the type of information and applicable legal requirements.

Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18 without parental consent.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Significant changes will be communicated through our website or direct notification to affected users.

Contact Us About Privacy

If you have questions about this Privacy Policy or need to exercise your privacy rights, please contact us: